Please allow 3-5 working days to receive your order.
If you wish to return an item you’ve purchased, please e-mail us at shop@new-flag.co.uk to request a return form. Alternatively, you can call us on 020 8004 4495
Returns will only be accepted, unopened and in their original packaging, subject to our inspection and must include correct information on our return form. The customer holds the financial responsibility of returning the product, and the responsibility of retaining receipt and proof of postage for their return. The customer holds the risk of returning, including the risk of accidental loss.
In the case of defective goods, and on the receipt of proof of defect, we will cover the cost of return and replacement product
